Terms of Service

Effective Date: January 1, 2025

Welcome to TallyFocus. These Terms of Service govern your access to and use of the products and services offered by TallyFocus. By using our website and offerings, you agree to comply with these terms.

1. Use of Services

Clients must use our offerings for lawful purposes only. You agree not to engage in activities that disrupt or interfere with our operations.

2. Offerings

2.1 Dedicated Bookkeeping Services

Our core offering includes ongoing bookkeeping and account statements for service professionals. Services are provided on a monthly retainer basis.

2.2 Information Products

TallyFocus offers digital guides, tutorials, and templates delivered electronically.

2.3 Goods

We may offer branded merchandise or physical items available for purchase.

3. Payment and Billing

All fees are due in advance and are processed securely. Failure to pay may result in suspension of services.

4. Refund Policy

We value client satisfaction. Reimbursement requests are handled as follows:

4.1 Services

Due to the personalized and ongoing nature of our bookkeeping services, no reimbursements are provided once the monthly retainer period commences. Clients may reschedule service sessions without penalty by providing at least 48 hours’ notice.

4.2 Information Products

Clients may request a full reimbursement within 14 days of purchase provided the digital product has not been downloaded or accessed. Approved reimbursements will be processed to the original payment method within 10 business days.

4.3 Goods

Physical items purchased may be returned within 30 days of delivery. Items must be unused and in original packaging. Return shipping costs are the client’s responsibility. Once received and inspected, reimbursements will be issued within 10 business days.

5. Cancellations and Rescheduling

To cancel or reschedule a service session, please contact us at least 48 hours in advance via Contact Us. Sessions not rescheduled with sufficient notice will be forfeited.

6. Limitation of Liability

TallyFocus shall not be liable for any indirect or consequential losses arising from the use of our offerings. Our total liability is limited to the fees paid by the client for the relevant service.

7. Contact Information

Address: 699 Seymour St, Vancouver, BC V6B 3K5, Canada

Phone: +14163244971

Business ID: 653198157